Career

•    Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
•    Attending networking activities to research and connect with prospective clients.
•    Maintaining meaningful relationships with existing clients to ensure that they are retained.
•    Suggesting upgrades or added products and services that may be of interest to clients.
•    Crafting business proposals and contracts to draw in more revenue from clients.
•    Remaining in tune with trends in consumption to ensure that our offerings remain relevant.
•    Make reservations for planned travel, including hotels and airlines
 

Key Responsibilities:

• Culinary Expertise

• Supervision and Leadership

• Menu Development

• Inventory Management

• Quality Control

• Food Safety and Hygiene

• Scheduling and Staffing

• Cost Control

• Reporting and Record Keeping

Qualifications:

• Culinary arts degree or equivalent culinary certification is preferred.
• Proven experience as a Sous Chef or in a similar role, preferably in a fine dining restaurant or upscale hotel.
• Strong creativity and the ability to contribute to menu development.
• Proficiency in using kitchen management software and Microsoft Office.

1. Welcome clients, guests, and visitors with a friendly and professional demeanor.

2. Handle the check-in and check-out processes for guests,

3. Provide information and answer inquiries about the organization's services, facilities, and policies.

4. Maintain accurate records, register new clients or guests, and update their information as necessary.

5. Handle billing and payment transactions, and issue receipts.

6. Address client or guest concerns and resolve issues in a professional and timely manner.

7. Manage cash, checks, or credit card payments, maintaining an accurate cash drawer.

8. Ensure the front desk area is clean, organized, and well-presented.

• Sales and Revenue Generation

• Client Relationship Management

• Event and Wedding Planning

• Room Sales and Reservations

• Marketing and Promotion

• Reporting and Analysis

• Customer Service

Qualifications:

• Bachelor's degree in Hospitality, Sales, Marketing, or a related field (preferred).
• Strong communication, negotiation, and interpersonal skills.
• Knowledge of event and wedding industry trends.
• Ability to work independently and as part of a team.

• • Develop and implement strategies to promote and sell hotel memberships.
  • Achieve monthly and annual sales targets set by the management.
  • Identify potential members and build a pipeline of prospects.
  • Conduct sales presentations, meetings, and tours of hotel facilities to prospective members.
  • Collaborate with the marketing team to create promotional materials and campaigns.
  • Oversee the membership program, including enrollment, renewals, and upgrades
  • Maintain accurate records of all membership sales and renewals.
  • Build and nurture relationships with key clients and corporate partners
  • Organize and attend networking events, trade shows, and other promotional activities to attract new members
  • Utilize CRM software to track member interactions, preferences, and feedback.

• Coordinate with Marketing & Sales to increase sales
• Train staff to upsell guests on the orders
• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Implement policies and protocols that will maintain future restaurant operations